Service Dispatcher & Administrator

Yellowstone Local is proud to represent Pacific Sheet Metal Inc., a trusted name in the industry known for its top-tier service and strong commitment to its employees.

Looking for a fast-paced, customer-facing role where no two days are the same? If you thrive on organization, problem-solving, and keeping operations running smoothly, this is your chance to make an impact.

What’s in it for You?

• Competitive Pay: $62,400 – $78,000 per year

• Comprehensive Benefits: Medical, Dental, Vision, 401(k) with Matching, and HSA

• Work-Life Balance: Paid Time Off, and Paid Holidays

• Career Growth: Paid Training, Employee Discounts, and Promotion Opportunities

Why You’ll Love It Here

• Family & Friend Approach: Work in a supportive, team-driven environment where leadership is approachable, and your contributions are valued.

• Fast-Paced & Engaging Work: If you enjoy staying busy and pivoting quickly, you’ll thrive in this role.

• Customer-Focused Impact: Your ability to coordinate service requests directly affects the satisfaction and comfort of homeowners.

Your New Role

As a Service Dispatcher & Administrator in Rifle, CO you will be the backbone of our service department, ensuring smooth communication between customers, service managers, and field technicians.

Key Responsibilities:

• Field incoming calls from homeowners and assess their service needs.

• Create and manage work orders based on customer conversations.

• Utilize industry-specific software to schedule and dispatch service teams.

• Maintain real-time communication with field employees and the service manager.

• Organize and update customer records, files, and schedules.

• Handle fast-paced tasks and quickly adapt to shifting priorities.

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

• 3–5 years of experience in an administrative, dispatch, or service coordination role

• High school diploma or equivalent

• Strong proficiency in Microsoft Suite

• Ability to manage demanding customers with professionalism

• Experience handling multiple tasks in a fast-paced environment

• Familiarity with construction or service-related software (preferred)

• Candidates will complete a Personametrics Assessment before hire. A background check is required.

Pacific Sheet Metal Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.