Residential HVAC Service Technician

Yellowstone Local is proud to represent Thomas Cooling & Heating, LLC, a trusted residential heating and cooling company serving the Winston-Salem area.

If you're an experienced HVAC technician who knows how to diagnose problems accurately, make quality repairs, and treat customers right, this is an opportunity to join a team that believes in fixing systems properly instead of pushing unnecessary replacements.

What's in it for You?

• Hourly pay ranging from $25.00 to $30.00 per hour, based on experience and certification

• Full-time position, Monday through Friday

  • Typical schedule: 8:00 AM–4:00 PM

  • No routine on-call rotation or weekend work; rare emergency weekend coverage may be required on occasion.

• Health insurance — company pays 50% of employee coverage

• 10 days of paid time off and paid holidays

• 401(k) with company contribution

• Performance-based bonus opportunities

• Professional development and HVAC training opportunities

• Company vehicle provided once you’re ready for independent work

Why You’ll Love It Here

• Join a Winston-Salem-based residential HVAC company where your technical skills and customer service matter.

• Join a growing team that values technicians who take initiative, communicate well and take responsibility for the quality of their work.

• Work for a company built around honesty, transparency and quality workmanship.

• Company culture that values professionalism, teamwork and work-life balance.

• Established customer base with repeat clients.

• Your workmanship matters. The focus is on safe, accurate HVAC service and repairs that address the actual problem.

• Build your career through ongoing training and professional development opportunities.

• Earn merit bonuses that recognize strong performance.

• Grow your residential HVAC service, maintenance, diagnostics, and repair expertise with a company looking for technicians who want to develop alongside the business.

• Opportunity to grow into a service leadership/supervisory role over time.

Your New Role

• Work as a Residential HVAC Service Technician in Winston-Salem, North Carolina, helping homeowners maintain comfortable, safe, and efficient homes.

• Diagnose residential heating, ventilation, and air conditioning systems and complete repairs efficiently and accurately.

• Conduct preventive maintenance, routine HVAC inspections, and system checks to help prevent breakdowns and extend equipment lifespan.

• Assist with residential HVAC installations to support proper operation, reliable performance, and energy efficiency.

• Service heating and cooling equipment while following applicable HVAC standards and safe work practices.

• Work with American Standard equipment, Thomas Cooling & Heating’s primary brand along with other heating and cooling equipment as needed.

• Maintain accurate service records and submit paperwork promptly.

• Collect customer payments when required.

• Communicate directly with homeowners to understand their comfort needs, explain findings, and recommend appropriate HVAC solutions.

• Deliver professional customer service and quality workmanship that supports homeowner satisfaction and dependable system performance.

• Maintain tidy, professional work areas and respect customers’ homes.

• Communicate clearly with customers, technicians, office staff and company leadership.

• Take ownership of your work in the field and know when additional support is needed.

• Be a good representative of Thomas Cooling & Heating.

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

• Minimum of 2 years of residential HVAC service technician experience

• Must have hands-on residential HVAC service experience within the past year, with up-to-date diagnostic and repair knowledge

• EPA certification required

• Valid driver's license and driving record acceptable under company vehicle insurance requirements

• Ability to meet applicable pre-employment drug screening and background check requirements

• Be confident troubleshooting heating and cooling systems and tracking problems back to their actual source.

• Know how to service and repair residential HVAC equipment using proper diagnostic procedures rather than relying on guesswork.

• Know how to use meters, gauges and other standard HVAC testing and diagnostic equipment.

• Be able to inspect system performance, interpret diagnostic results and determine appropriate next steps based on findings

• Ability to read and write English as needed to safely perform job duties, understand technical information, and communicate with customers

• Ability to communicate technical findings in clear, practical terms so homeowners understand the condition of their HVAC system and available service options.

• Ability to move up to 50 pounds and perform essential physical duties with or without reasonable accommodation

• Ability to climb ladders and work in attics, crawl spaces, and other areas commonly encountered during residential HVAC service, with or without reasonable accommodation

• Ability to work independently and manage time effectively

• Stay open to learning new equipment, diagnostic methods, technology and HVAC service practices as the trade evolves.

Thomas Cooling & Heating, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.#yellow