Lead Dispatcher

Yellowstone Local is proud to represent Silver Spur, an industry leader in home service excellence.

Ready to take command of the dispatch board and lead from the front? We’re looking for a Lead Dispatcher who thrives under pressure and knows how to keep the wheels turning.

What’s in it for You?

• Competitive hourly pay from $23 to $35 based on experience

• Full-time role with consistent 41-50 hour workweeks

• Monday-Friday schedule, 8 AM to 5 PM, with occasional weekend shifts

• Full benefits package (medical, dental, vision, and more)

• Be the communication hub for a growing and respected service team

Why You’ll Love It Here

• You're not just a number, your leadership directly drives company success

• Team-focused environment with strong values and daily collaboration

• Your experience with ServiceTitan isn’t just appreciated, it’s expected and essential

• Growth opportunities with a company that’s invested in doing things right

Your New Role

As the Lead Dispatcher at Silver Spur in Haltom City, TX, you’ll play a vital role in keeping our operations smooth, efficient, and on schedule. You’ll be in constant communication with techs, customers, and the leadership team to ensure the right jobs go to the right people at the right time. If you’re organized, assertive, and thrive in a fast-moving environment, this is your seat.

• Dispatch service technicians strategically to maximize efficiency

• Monitor job progress and update schedules in real-time

• Manage all inbound and outbound customer communication with professionalism

• Operate ServiceTitan software daily for scheduling, job tracking, and coordination

• Lead dispatch operations with a sense of urgency and accountability

• Serve as the central communication point between the office and field teams

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

• 3-5 years of experience in dispatching or operations within a service-based business

• Strong working knowledge of ServiceTitan software (required)

• Excellent phone communication skills and multitasking ability

• Organized, detail-oriented, and able to lead under pressure

• High school education or equivalent

• Willingness to work occasional weekends as needed

Silver Spur is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #orange