HVAC Inside Sales

Ready to grow your career with a company building the future of heating and cooling? At Elm Air, a Hickory company, we deliver high-quality residential HVAC solutions across Nassau and Suffolk County, NY, leading the shift toward sustainable, high-efficiency systems that serve customers and the climate.

We’re hiring team members who thrive on supporting customers, solving problems, and raising the bar. Whether you’re guiding homeowners through service options or helping them find the right comfort solution, you’ll be part of a company that gets things done and treats people right.

What’s in it for You

• Base Salary + Commission: Base pay ($50k - $75k) with performance-based incentives.

• Inbound Lead Focus: No cold calling. Convert qualified inbound leads into closed sales.

• Training & Growth: Learn the ins and outs of Long Island’s HVAC landscape and grow with a team that invests in your success.

• Cutting-Edge Projects: Support installations of high-efficiency systems, heat pumps, and geothermal solutions.

Why Elm Air?

• Mission-Driven: We’re on a path to become the Northeast’s largest sustainable heat installation and service company.

• Purpose & Values-Led: Our business is powered by values we live: Put Employees First, Treat Everyone with Respect, Delight Customers, Raise the Bar, and Get Things Done

• Trusted Brand: As part of Elm Air, we offer a reputation built on 40 years of business, excellence, and reliability.

• Team Culture: You'll work in a supportive environment where collaboration and initiative are celebrated.

What You’ll Do

As an Inside Sales Representative with Elm Air, you’ll be the voice of our trusted brand, serving as the first point of contact for customers across Nassau and Suffolk County, NY. You’ll guide prospective clients through their HVAC options, deliver personalized support, and help drive revenue by converting leads into loyal customers.

Key Responsibilities:

Sales Development & Lead Management

• Respond promptly to inbound inquiries, build rapport, and understand customer needs

• Organize and prioritize sales leads (new and existing) for outreach and follow-up

• Guide prospective clients through HVAC system options, upgrades, and timelines

• Prepare and follow up on tailored proposals in coordination with the Sales Manager

• Assist in quote generation and related sales operations processes

• Close deals by clearly communicating long-term value and system quality

Membership Sales

• Call current members to schedule maintenance and upsell where applicable

• Reach out to expiring members to drive renewals

• Organize and pursue outreach to non-members for new membership sales

Service Sales Support

• Assist with inbound service calls when CSRs are unavailable

• Make outbound follow-up calls to ensure high-quality customer experience

Cross-Functional Learning & Support

• Shadow the Sales Manager and supporting departments (permitting, planning, warehouse) to build cross-functional fluency

• Complete ad-hoc tasks as assigned by the Sales Manager

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

• 2+ years of inside sales or customer service experience; HVAC or home services preferred.

• Strong communication skills and a consultative approach.

• Comfortable with CRM systems and digital communication tools.

• Self-driven, organized, and committed to follow-through.

Elm Air Conditioning is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #orange