Service Plumber

Charles Heating-Air Conditioning-Plumbing-Electrical is a residential home and commercial service company. We have operated as Charles Plumbing and Heating for more than 60 years with our home office located in Liverpool, New York. We provide service in a 25-mile radius of our home office including Syracuse and the surrounding metropolitan area.

Our Culture

• Commitment to Superior Service: The company's culture is rooted in providing superior service to every customer. This commitment is evident in their 24/7 emergency services, 100% satisfaction guarantee, and daily team meetings to discuss customer satisfaction and challenges.
• Team-Focused Collaboration: The culture fosters a sense of teamwork and collaboration. Daily morning meetings ensure that employees are aligned, challenges are addressed, and everyone works together to provide the best service experience.
• Customer-Centric Approach: Charles Heating and Air maintains a customer-centric culture. They aim to create "raving fans" out of their customers by delivering excellent service, offering solutions that exceed expectations, and ensuring customers are scheduled and satisfied.
• Family-Owned Values: With a legacy spanning over 60 years, the company's family-owned and operated values continue to influence the culture. Honesty, quality service, and a personalized touch are core values that guide their interactions with both employees and customers.

Our Values

• Integrity and Honesty: The company values integrity and honesty in all interactions. This value is reflected in their commitment to transparent pricing, honest assessments, and delivering what they promise.
• Continuous Improvement: Charles Heating and Air places a strong emphasis on continuous improvement. This value is demonstrated through employee training, embracing technological advancements, and seeking innovative solutions to better serve their customers.
• Reliability and Dependability: A key value is the company's reliability and dependability. They prioritize being available 24/7 for emergency services, wearing company uniforms, using identified trucks, and protecting customer homes during services.
• Customer Satisfaction: Customer satisfaction is a fundamental value. They guarantee 100% satisfaction on installations and repairs, and the company-wide dedication to customer happiness is evident in their daily meetings and ongoing commitment to exceeding expectations.

Why Join Us

• Commitment to Employee Development: Employees can expect ongoing training and development opportunities, that contribute to their professional growth and expertise. The company's focus on highly trained professionals ensures employees are equipped to excel in their roles.
• Supportive Team Environment: The company's team-focused culture fosters a collaborative and supportive environment. Daily meetings allow for open communication, problem-solving, and a shared commitment to delivering exceptional service.
• Long-Standing Reputation: Charles Heating and Air's 60+ years of service in Central New York signify stability and a strong reputation. Joining the company means becoming part of a well-established team that takes pride in its legacy of honesty, quality, and customer satisfaction.
• Customer-Centric Impact: Working at Charles means making a direct impact on customer satisfaction. Employees contribute to creating "raving fans" by delivering superior service and solutions that address customers' needs, enhancing job satisfaction and pride in their work.

Our Services Include:

• Air Conditioning Repairs & Installations
• Heating System Repairs & Installations
• Electrical Repairs
• Plumbing Repairs
• Professional Kitchen & Bathroom Remodeling

Join the company that was founded on honesty and quality service.

Pay

• $55,000.00 - $80,000.00/year
  

Benefits

• Medical and Dental
• Take Home Truck
• Uniforms
• Flexible Schedule
• 401(k) / Matching
• PTO
• Continued Education and  Job Training
• Family Medical Leave
• Paid Holidays
  

Responsibilities:

A Service Plumber maintains, repairs, and improves residential plumbing. They collaborate for efficient solutions, prioritize safety, and enhance homeowner comfort.

• Perform diagnostics and repairs on various plumbing components, including pipes, fixtures, valves, and water heaters.
• Install, replace, and upgrade plumbing systems to meet customer needs and modern standards.
• Respond to emergency plumbing calls promptly to mitigate damage and restore functionality.
• Conduct routine maintenance inspections to identify potential issues and recommend preventative measures.
• Collaborate with homeowners and provide clear explanations of plumbing problems, repair options, and maintenance strategies.
• Ensure compliance with safety regulations and local plumbing codes while executing repairs and installations.
• Maintain accurate records of services performed, parts used, and hours worked for billing and reporting purposes.
• Continuously update technical knowledge and skills through training and professional development opportunities.
• Utilize various tools and equipment to troubleshoot and resolve plumbing issues efficiently.
• Uphold a high level of professionalism, integrity, and customer satisfaction in all interactions.

1. Fill out the simple application
2. A recruiter from Charles Heating, Air Conditioning, Plumbing & Electrical will reach out promptly for a prescreening call
3. If we are a good fit for each other, they will schedule an in-person interview with the hiring manager
4. We will make an offer if you are a good fit

• Relevant plumbing experience
• Valid driver's license and a clean driving record
• Personable and Dependable
• Must be authorized to work in the U.S.

"We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."