Service Manager

Yellowstone Local is proud to represent Lane Electronics & Alarm Systems Inc., an industry leader in low-voltage security and life safety solutions.

If you’re a hands-on leader who knows how to run schedules, guide technicians, and take ownership of service operations, Lane Electronics is ready for you to step in and lead.

What's in it for You?

• Pay: Starts from $70,000 annually

• Full-time schedule: Monday through Friday

• On-call availability for emergency service needs

• Company vehicle provided

• Health, dental, and vision insurance

• 401(k) retirement plan

• Paid vacation, holidays, and sick time

• Positive work environment with a team-first culture

Why You’ll Love It Here

• Trusted by Central Florida clients for over 30 years

• Family-owned with a people-first culture and hands-on leadership

• Work closely with a skilled team of technicians and office staff

• You will play a direct role in shaping service performance and technician success

• Stable company with strong client relationships and consistent project flow

• A leadership role where your voice, ideas, and impact matter every day

Your New Role

As the Service Manager at Lane Electronics, you will oversee the day-to-day operations of the service department. You will manage technician scheduling, support field performance, handle customer service escalations, and help coordinate installation and maintenance timelines. This position is based out of Winter Park, FL.

• Oversee technician schedules and daily service coordination

• Lead and support technicians on fire alarm and low-voltage projects

• Respond to customer inquiries and ensure satisfaction with service quality

• Assist with troubleshooting, planning, and field support when needed

• Maintain accurate service records and job documentation

• Collaborate with leadership to improve workflow and efficiency

• Help drive training, accountability, and overall technician performance

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

• Minimum 5 years of experience in low-voltage service

• Prior experience leading or mentoring a technician team

• Strong organizational and communication skills

• Ability to manage schedules, customer expectations, and field operations

• Knowledge of fire alarm, security, access control, or video surveillance systems

• Familiarity with job tracking or service scheduling tools

• Valid driver's license and ability to meet company driving standards

• Must meet any required state or industry licensing and compliance criteria

Lane Electronics & Alarm Systems Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #yellow