Service Dispatcher

Yellowstone Local is proud to represent Vanport Mechanical & Fire Sprinklers, Inc., an industry leader in HVAC and fire sprinkler systems serving the SW Washington area.

Are you ready to bring your organizational skills to a company where excellence and customer service are top priorities?

What's in it for You?

• Part-Time Opportunity: Flexibility to work around your schedule.

• Competitive Pay: $20 - $24 per hour, based on your experience and skills.

• Growth Potential: Be part of a dynamic team in a thriving industry.

• Additional Perks:

  • Paid Time Off (PTO) and vacation.

  • Comprehensive Medical, Dental, and Vision coverage (available for full-time employees).

  • 401(k) with employer matching.

Why You’ll Love It Here

• Collaborative and supportive work environment where your ideas matter.

• Work with a reputable company that values excellence and customer satisfaction.

• Opportunities to enhance your skills with diverse responsibilities and projects.

• Be at the heart of operations, ensuring seamless coordination and top-tier service delivery.

Your New Role

As an Experienced Service Dispatcher / Administrative Assistant, you’ll be the linchpin keeping our service operations running smoothly. Key responsibilities include:

• Scheduling and dispatching service technicians in response to customer calls.

• Handling service invoices and managing incoming/outgoing mail.

• Maintaining accurate office files and service department records.

• Providing calendar and meeting coordination for team members.

• Monitoring preventative maintenance schedules to ensure timely service completion.

• Leveraging dispatch software to assign jobs efficiently.

• Assisting with special projects and meeting deadlines.

• Supporting communication between departments for smooth job completion and customer satisfaction.

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

• At least one year of experience in office work, dispatching, or a related role.

• Strong customer service skills with a professional demeanor.

• Proficient with multi-line phone systems and computer programs like BuildOps, QuickBooks, and Microsoft Office (Excel, Word, Outlook).

• Strong organizational and time management abilities.

• Familiarity with Pivot Tables and local metropolitan areas is a plus.

• High School Diploma or equivalent required.

“Vanport Mechanical & Fire Sprinklers, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.”