Lead Technician/Field Supervisor

Yellowstone Local is proud to represent Ecowater of Southern California, an industry leader in residential water treatment solutions.

If you're ready to lead from the front, hold the line on quality, and turn a solid team into a high-performing machine, this is where you prove it.

What’s in it for You?

• Competitive hourly base pay plus performance-based incentives

• Bonus opportunities tied to team productivity, quality metrics, and upsells

• Full-time, stable field leadership position

• Flexible schedule based on operational demands

• Direct impact on team performance and revenue growth

• Leadership role with real authority and accountability in the field

Why You’ll Love It Here

• Work with a recognized leader in water treatment and home services

• Performance-driven culture that rewards execution, not excuses

• Opportunity to develop technicians and shape the next generation of talent

• High standards, strong support, and no tolerance for cutting corners

• Your input drives operational improvements and field success

• A team environment built on accountability, integrity, and professionalism

Your New Role

• Lead daily field operations for installation and service technicians

• Perform advanced diagnostics, installation, and repair of water treatment systems, including softeners, reverse osmosis systems, and filtration units

• Serve as the escalation point for complex service and installation challenges

• Conduct job site inspections and ride-alongs to enforce quality and workmanship standards

• Train, mentor, and coach technicians to improve technical performance and customer experience

• Support onboarding and hands-on training for new field technicians

• Monitor and drive key performance metrics, including productivity, callbacks, and job quality

• Ensure all work complies with plumbing codes, safety standards, and company expectations

• Improve operational efficiency through better inventory control, truck stock management, and job readiness

• Collaborate with operations to optimize scheduling and routing

• Deliver exceptional customer service and resolve issues professionally

• Identify upsell opportunities and contribute to field revenue growth

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

• 4 to 6 years of experience in plumbing or water treatment systems

• 1 to 2 years of leadership, senior technician, or mentoring experience preferred

• Advanced expertise in water treatment systems, including softeners, reverse osmosis, and filtration units

• Strong leadership and coaching abilities with a focus on accountability

• Skilled in diagnostics, installation, and repair of residential water systems

• Experience with soldering, welding, and advanced installation techniques preferred

• Ability to manage multiple technicians, job sites, and priorities effectively

• Strong communication, decision-making, and conflict resolution skills

• Proficiency with Microsoft Office and field service management software

• Valid driver’s license

• Ability to lift up to 50 lbs and perform physical fieldwork, including bending, crouching, and working in confined spaces

Ecowater of Southern California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #yellow