IT Support

Company is confidential 

We are seeking to add a highly motivated and capable IT Support Specialist to join our growing team. This IT Support Specialist will drive success as an integral part of IT Department.

Compensation & Benefits:

• Competitive Salary + Compensation plan including bonus
• We have an extensive, impressive, comprehensive benefits package! Apply today to find out more!

Responsibilities:

• Triage, prioritize and quickly resolve technical issues
• Troubleshooting with hardware and peripherals
• Provide front line onsite or remote support to hardware users
• Create documentation and training materials as it relates to system configuration and processes
• Assume additional duties and responsibilities 

• This is onsite and NOT a remote job
• At least three 3-5+ years of experience providing onsite or help desk desktop/laptop support
• Self-sufficient, determine when additional support is needed
• Excellent customer service, communication, interpersonal and problem-solving skills
• Willingness to learn and think outside the box
• Desktop/laptop support experience
• Microsoft Windows 7-10, Microsoft Office 2016
• LAN/WAN experience
• Understand and experience with virtualized environments
• Experience with Crystal Reports (preferred)
• Experience with Salesforce (preferred)
• SQL Management Studio with experience in queries, triggers, and stored jobs (preferred)
• Experience with QL Reporting Services (preferred)
• Experience with 3CX-hosted PBX (preferred)
• Experience with MaaS360 or equivalent mobile device management platform (preferred)
• Must be authorized to work in the U.S.

"We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."