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Installation Coordinator

Bellingham, Massachusetts$25 - $30 per hourNotturno Plumbing, Heating & Air ConditioningHVAC, Notturno Plumbing, Heating & Air Conditioning, P1

Job description

Notturno Plumbing, Heating & Air Conditioning
Providing Professionalism & Unparalleled Service On Every Project

Who We Are

Notturno Plumbing, Heating & Air Conditioning was founded in 2008 as a full-service, fully licensed, and insured plumbing and heating contractor. Our philosophy centers around one very simple ideal — treat our clients, their homes, and their businesses the way we would want ours to be treated. We want to ensure your project, no matter how large or small, is treated with the same care and attention as we would expect in our own homes.


  • $25.00-$30.00 hourly 


  • 50% paid Health/Dental and Vision insurance
  • Company match (up to 4%) to 401K
  • Generous Employee PTO including vacation and sick time
  • Work-Life Balance 
  • Open-door Policy
  • Holiday Pay
  • Monthly raffles
  • Team outings
  • Company uniform service
  • Company apparel
  • Customer review incentives
  • Refreshments
  • Employee Referral Program
  • Company Truck
  • Paid Trainings
  • Company Breakfasts periodically


  • Project Scheduling: Plan and coordinate installation projects, creating detailed schedules that outline tasks, deadlines, and resource allocation.
  • Communication Hub: Act as the primary point of contact between clients, installation teams, and internal stakeholders, ensuring clear and timely communication throughout the project lifecycle.
  • Resource Management: Assign installation teams, equipment, and materials to projects, optimizing resource utilization and availability.
  • Site Inspections: Conduct pre-installation site inspections to assess requirements, identify potential challenges, and ensure that all necessary permits and regulations are met.
  • Vendor Coordination: Collaborate with external vendors and suppliers to secure necessary materials, equipment, and services, negotiating terms and ensuring on-time delivery.
  • Quality Assurance: Implement quality control measures, conducting regular inspections to verify that installations meet quality standards and client specifications.
  • Issue Resolution: Address any installation-related issues or setbacks promptly, identifying solutions and taking corrective actions to minimize disruptions.
  • Documentation: Maintain accurate project documentation, including installation plans, progress reports, and change orders, to ensure a comprehensive project record.
  • Budget Monitoring: Keep track of project budgets, expenses, and cost estimates, ensuring adherence to financial guidelines and seeking approval for any budget changes.
  • Safety Compliance: Enforce safety protocols and standards on job sites, promoting a culture of safety among installation teams, and ensuring compliance with all relevant regulations.
  • Client Satisfaction: Maintain a strong focus on client satisfaction by addressing client inquiries, providing updates, and ensuring that installations meet or exceed expectations.
  • Reporting: Generate regular reports on project progress, including key performance indicators, milestones achieved, and potential risks or delays.
  • Continuous Improvement: Identify opportunities for process improvement and efficiency gains in the installation coordination workflow, implementing best practices to enhance operations.
  • Team Collaboration: Collaborate with cross-functional teams, including sales, engineering, and customer support, to ensure seamless project execution and client satisfaction.
  • Training and Development: Provide training and support to installation teams, helping them develop their skills and knowledge to meet project requirements effectively.
  • Post-Installation Support: Offer post-installation support as needed, addressing any client concerns or warranty-related issues.
  • Documentation: Maintain accurate records of installations, including documentation of completed work, compliance with specifications, and any necessary warranty information.
  • Inventory Management: Manage inventory levels of installation-related materials and equipment, ensuring availability when needed.

Our Hiring Process

  1. Fill out the simple application
  2. A recruiter from our recruiting company, Yellowstone Local will reach out promptly for a prescreening call
  3. If we are a good fit for each other, they will schedule an in-person interview with the hiring manager
  4. We will make an offer if you are a good fit

Job requirements

  • High school diploma/GED required
  • Associate degree preferred
  • Self-starter with a strong sense of reliability and flexibility regarding working hours
  • Demonstrated strong customer service skills, coupled with leadership qualities
  • Excellent interpersonal communication skills, both on a professional and technical level
  • Ability to work effectively both independently and collaboratively as part of a team
  • Proficiency in Microsoft Excel, Word, and PowerPoint
  • Must possess strong critical thinking abilities
  • Familiarity with telephone etiquette and working knowledge of email systems
  • Capable of developing tools and strategies to create efficiencies within the department
  • Bilingual proficiency is a plus but not required
  • Must be comfortable with frequent speaking and listening using a headset
  • Able to prolonged sitting and extensive use of hands/fingers across a keyboard or mouse
  • Ability to handle various objects
  • Comfortable with extended periods working at a computer
  • Ability to work more than 40 hours per workweek and up to 12 hours per day, as needed
  • Able to work within a service center environment with a moderate noise level due to representatives talking, computers, printers, and floor activity
  • Amenable to wearing a Business casual dress code
  • Must be authorized to work in the US.

"We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."

Bellingham, Massachusetts, United States
$25 - $30 per hour
Notturno Plumbing, Heating & Air Conditioning


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Bellingham, Massachusetts, United States
$25 - $30 per hour
Notturno Plumbing, Heating & Air Conditioning

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