Installation Coordinator

Bellingham, Massachusetts$25 - $30 per hourNotturno Plumbing, Heating & Air ConditioningHVAC, Notturno Plumbing, Heating & Air Conditioning, P1

Job description

Who We Are

Notturno Plumbing, Heating & Air Conditioning was founded in 2008 as a full-service, fully licensed, and insured plumbing and heating contractor. Our philosophy centers around one very simple ideal — treat our clients, their homes, and their businesses the way we would want ours to be treated. We want to ensure your project, no matter how large or small, is treated with the same care and attention as we would expect in our own homes.

Pay

$25.00-$30.00 hourly

Benefits

50% paid Health/Dental and Vision insurance
Company match (up to 4%) to 401K
Generous Employee PTO including vacation and sick time
Work-Life Balance
Open-door Policy
Holiday Pay
Monthly raffles
Team outings
Company uniform service
Company apparel
Customer review incentives
Refreshments
Employee Referral Program
Company Truck
Paid Trainings
Company Breakfasts periodically

Responsibilities

Project Scheduling: Plan and coordinate installation projects, creating detailed schedules that outline tasks, deadlines, and resource allocation.
Communication Hub: Act as the primary point of contact between clients, installation teams, and internal stakeholders, ensuring clear and timely communication throughout the project lifecycle.
Resource Management: Assign installation teams, equipment, and materials to projects, optimizing resource utilization and availability.
Site Inspections: Conduct pre-installation site inspections to assess requirements, identify potential challenges, and ensure that all necessary permits and regulations are met.
Vendor Coordination: Collaborate with external vendors and suppliers to secure necessary materials, equipment, and services, negotiating terms and ensuring on-time delivery.
Quality Assurance: Implement quality control measures, conducting regular inspections to verify that installations meet quality standards and client specifications.
Issue Resolution: Address any installation-related issues or setbacks promptly, identifying solutions and taking corrective actions to minimize disruptions.
Documentation: Maintain accurate project documentation, including installation plans, progress reports, and change orders, to ensure a comprehensive project record.
Budget Monitoring: Keep track of project budgets, expenses, and cost estimates, ensuring adherence to financial guidelines and seeking approval for any budget changes.
Safety Compliance: Enforce safety protocols and standards on job sites, promoting a culture of safety among installation teams, and ensuring compliance with all relevant regulations.
Client Satisfaction: Maintain a strong focus on client satisfaction by addressing client inquiries, providing updates, and ensuring that installations meet or exceed expectations.
Reporting: Generate regular reports on project progress, including key performance indicators, milestones achieved, and potential risks or delays.
Continuous Improvement: Identify opportunities for process improvement and efficiency gains in the installation coordination workflow, implementing best practices to enhance operations.
Team Collaboration: Collaborate with cross-functional teams, including sales, engineering, and customer support, to ensure seamless project execution and client satisfaction.
Training and Development: Provide training and support to installation teams, helping them develop their skills and knowledge to meet project requirements effectively.
Post-Installation Support: Offer post-installation support as needed, addressing any client concerns or warranty-related issues.
Documentation: Maintain accurate records of installations, including documentation of completed work, compliance with specifications, and any necessary warranty information.
Inventory Management: Manage inventory levels of installation-related materials and equipment, ensuring availability when needed.

Our Hiring Process

Fill out the simple application
A recruiter from our recruiting company, Yellowstone Local will reach out promptly for a prescreening call
If we are a good fit for each other, they will schedule an in-person interview with the hiring manager
We will make an offer if you are a good fit

Job requirements

High school diploma/GED required
Associate degree preferred
Self-starter with a strong sense of reliability and flexibility regarding working hours
Demonstrated strong customer service skills, coupled with leadership qualities
Excellent interpersonal communication skills, both on a professional and technical level
Ability to work effectively both independently and collaboratively as part of a team
Proficiency in Microsoft Excel, Word, and PowerPoint
Must possess strong critical thinking abilities
Familiarity with telephone etiquette and working knowledge of email systems
Capable of developing tools and strategies to create efficiencies within the department
Bilingual proficiency is a plus but not required
Must be comfortable with frequent speaking and listening using a headset
Able to prolonged sitting and extensive use of hands/fingers across a keyboard or mouse
Ability to handle various objects
Comfortable with extended periods working at a computer
Ability to work more than 40 hours per workweek and up to 12 hours per day, as needed
Able to work within a service center environment with a moderate noise level due to representatives talking, computers, printers, and floor activity
Amenable to wearing a Business casual dress code
Must be authorized to work in the US.

"We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."

Bellingham, Massachusetts, United States

$25 - $30 per hour

Notturno Plumbing, Heating & Air Conditioning

Apply with Linkedin unavailable

Apply with Indeed unavailable