HVAC Service Technician

Who We Are

RKM Heating and Air Conditioning is a premier provider of HVAC services in Riverside, CA. Our team specializes in new system installations, routine maintenance, repairs, energy audits, duct cleaning, water heater services, insulation, radon testing, and home automation. We are committed to delivering professional, reliable, and affordable HVAC solutions that will keep your home or business comfortable and safe year-round.

Join our team at RKM Heating and Air Conditioning and help us provide exceptional HVAC services to the community of Riverside, CA!

Pay

• $60,000.00 - $160,000.00 annual base pay 
• Additional Bonuses, Commissions, and Spiffs available 
• Sign-on bonus of $5,000.00

Benefits

• Medical
• Flexible Spending Account
• Uniforms
• Take Home Truck and Gas Card 
• Some Tools Supplied
• Tool Account 
• Open Door Policy
• Continued Education
• Paid Job Training
• Promote within
• 401(k)
• Paid Holidays and PTO
• Floating Holiday Pay 

Responsibilities

The essential functions include, but are not limited to the following:

• Serving the clients by expertly servicing customers’ entire needs
• Wear floor savers while in the client’s home and maintain a neat work area when performing a repair or scheduled service
• Always explain to the client what service you are performing
• Explain and show the client how the company provides superior service
• Install, maintain, modify, and repair heating and cooling systems
• Inspect and test components of systems to ensure they are operable and safe
• Conduct heat loss/heat gain calculations to determine the proper size system for a home
• Understand your sales criteria and hold yourself accountable for exceeding revenue goals
• Establish rapport with clients to sell the right products and services
• Re-check all repairs and installations after you’ve repaired or replaced it, before leaving the client’s home to ensure everything is working properly and the client knows how to operate the system properly
• Perform a proper inspection of the client’s entire HVAC system
• Look for ways to prevent future breakdowns
• Properly use the Pricing Guide
• Explain the club memberships to the client, giving them an opportunity to join. 
• Maintain an average conversion of at least 25% of non-club members and maintain a 90% renewal rate on existing club members
• Maintain your truck so that it is neat and clean on the inside and outside at all times (The truck is one of the best billboards that the company has. Park the truck for the maximum impact of the “billboard” when possible)
• Obey the company Code of Ethics and the Team Rules
• Maintain a clean, organized job site
• Always be safety conscious both on the job and while driving
• Participate actively in all training exercises, morning meetings, and retreats

• 2+ years of residential HVAC experience (required)
• EPA License (required)
• Self-starter, reliable, and flexible with hours
• Strong customer service skills
• Must pass random drug testing
• Understanding of the current regulations within the field
• Excellent interpersonal communication skills on a technical level
• Able to work both independently and as part of a team
• General knowledge of power tools and techniques for care and safe use
• Maintain a valid driver’s license and acceptable driving record
• Demonstrable knowledge and skills for HVAC installation, troubleshooting, maintenance, and repair of systems and equipment
• Must be able to climb ladders and crawl in attics and tight spaces and lift up to 50lbs
• Must be authorized to work in the US.

"We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."