HVAC Service Manager

After spending years in the HVAC industry, twin brothers Matt and Dan Allred felt that they could provide a better customer experience. The two ultimately decided to venture out on their own, with the goal of providing superior customer service at a fair price by creating an employee-oriented company. Hence, ALLRED was born! After 12+ years Allred is now a well-established leader in the local HVAC industry.

Every member of the ALLRED team shares that sense of family, community, ongoing education, and an unwavering commitment to customer satisfaction.

Our Culture
Centered around fostering a healthy work-life balance, offering flexibility in working hours to accommodate personal needs. We prioritize our employees' well-being by providing solid benefits that cater to their physical, mental, and financial needs. With steady year-round work, our team can rely on consistent opportunities for professional growth. Moreover, we recognize the value of our employees' contributions by offering generous pay packages that reflect their dedication and expertise.

Our Values

• Supportive and Collaborative Work Environment: We prioritize creating a work environment where employees feel supported, valued, and encouraged to collaborate with one another.
• Continuous Learning and Growth: We believe in fostering a culture of continuous learning and growth, providing ongoing training and development opportunities to enhance the skills and knowledge of our team members.
• Ongoing Training and Development: We invest in the professional development of our employees by offering continuous training programs and opportunities for personal growth.
• Valuing Employee Contributions: We recognize and appreciate the contributions of our employees, acknowledging their hard work, dedication, and achievements.
• Competitive Compensation Packages and Benefits: We believe in rewarding our employees' efforts by offering competitive compensation packages and comprehensive benefits that align with their skills, experience, and market standards.

Why Join Us 

• Dynamic Team: Join a vibrant and collaborative team that fosters a positive and supportive work environment.
• Cutting-Edge Technology: Work with the latest advancements in HVAC technology, allowing you to stay at the forefront of industry innovation.
• Endless Opportunities: Discover a wealth of opportunities for professional growth, advancement, and skill development within our company.
• Competitive Rewards: Enjoy competitive compensation packages and rewards that recognize your contributions and motivate your success

Salary

• $80,000.00 - $150,000.00 annually

Benefits

• Medical, Dental, and Vision
• Job Training
• Continued Education
• Flexible Schedule
• Paid Holidays

Responsibilities

• Mentor team lead under his/her care to achieve the desired performance metrics
• Mentor team leads weekly on the team's performance metrics
• Ensure each team lead completes job performance standards to appropriate codes and customer satisfaction
• Complete weekly truck inspections and audits of paperwork and service call checklists.
• Ensure the team lead manages the appropriate inventory of parts required for service calls.
• Coordinate with other departments to ensure appropriate job objectives are met effectively and completely.
• Support team leads on troubleshooting issues as needed.
• Accountable for department performance and progress toward company goals.
• Responsible for the interview and selection process of team leads, technicians, and apprentice candidates.
• Manage department performance metrics including average invoice total, callback ratios, and labor margins.
• Train, coach, and mentor team leads, technicians, and apprentices.
• Investigate any reported safety issues.
• Resolve any issues involving missing and/or damaged tools and any vehicle malfunction.
• Communicate the benefits of Club Memberships.
• Perform other duties as assigned.

Our Hiring Process

1. Fill out the simple application
2. A recruiter from our recruiting company, Yellowstone Local will reach out promptly for a prescreening call
3. If we are a good fit for each other, they will schedule an in-person interview with the hiring manager
4. We will make an offer if you are a good fit

• EPA certified
• 3+ HVAC Service Technician experience preferred
• 2+ year experience in HVAC Installation
• 2+ years experience in Management
• Proven Leadership Experience
• Must be highly organized with good attention to detail and follow through 
• Functions in a team environment and possesses a willingness to effectively lead a team in a way that produces positive outcomes
• Excellent customer service skills with the desire to exceed customer expectations
• Possess good analytical skills and attention to detail with the ability to read and interpret blueprints, plans, and manuals
• Must be able to use a computer tablet, or phone, and read a map or follow GPS 
• Ability to pass background and drug screen checks
• Must have a valid driver's license and a clean driving record
• Must be authorized to work in the US.

"We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."