We are a family-owned Plumbing and HVAC company that takes enormous pride in honest, reliable, and trustworthy service. We take our customer service very seriously and with a client base of thousands of customers, we back up our word as a world-class company based out of Fall River, Ma.
We cultivate a culture that is both knowledgeable and friendly, with a strong emphasis on people skills. We value expertise and encourage continuous learning, ensuring our team members are knowledgeable in their respective fields. Additionally, we prioritize creating a friendly and supportive environment, where open communication, collaboration, and respect for one another thrive. We believe that a combination of expertise and excellent people skills fosters a positive and engaging workplace, where our team members can thrive personally and professionally.
- Customer Commitment: We are dedicated to providing exceptional customer service and exceeding customer expectations. We strive to understand and anticipate their needs, deliver timely solutions, and build long-term relationships based on trust and satisfaction.
- Quality: We are committed to delivering products and services of the highest quality. We consistently strive for excellence, ensuring that our offerings meet or exceed industry standards and customer requirements. Quality is ingrained in everything we do, from product design and development to customer support and after-sales service.
- Integrity: We conduct ourselves with the utmost integrity and adhere to the highest ethical standards. We are transparent, honest, and accountable for our actions, fostering trust and credibility with our customers, partners, and employees. We value honesty, fairness, and ethical behavior in all aspects of our business operations.
- Innovation: We embrace innovation and actively seek out opportunities to improve and evolve. We encourage creativity, curiosity, and a willingness to challenge the status quo. By fostering a culture of innovation, we continuously strive to develop new and better solutions that meet the evolving needs of our customers and drive industry progress.
- Safety: The safety and well-being of our employees, customers, and the communities we serve are paramount. We prioritize a safe working environment, adhere to rigorous safety standards, and promote a safety-first mindset in all our operations. We are committed to preventing accidents, minimizing risks, and ensuring the highest level of safety in everything we do.
- Respect: We treat all individuals with dignity, fairness, and respect. We value diversity, embrace different perspectives, and create an inclusive and supportive environment where everyone feels valued and empowered. We foster a culture of respect, promoting collaboration, open communication, and appreciation of each person's contributions.
- Teamwork: We believe in the power of teamwork and collaboration. We foster a culture of cooperation, encouraging employees to work together, share knowledge, and leverage their collective strengths to achieve common goals. We recognize that effective teamwork leads to increased productivity, innovation, and overall success.
- Environmental Responsibility: We are committed to minimizing our environmental impact and promoting sustainability. We strive to develop and provide eco-friendly products and services, reduce waste, conserve resources, and promote responsible practices throughout our supply chain. We aim to be good stewards of the environment, contributing to a greener and more sustainable future.
- Professionalism: We uphold the highest standards of professionalism in all interactions and conduct. We maintain a professional demeanor, demonstrate competence, and exhibit professionalism in our communication, appearance, and behavior. We value professionalism as an essential element in building trust, credibility, and long-term relationships with our stakeholders.
Why Join Us
- You will be part of a vibrant and inclusive culture
- Have access to growth opportunities, enjoy a work-life balance
- Benefit from our commitment to inclusion, diversity, and employee well-being
- $50,000.00-$90,000.00 annually
- Medical, Dental, and Vision
- Open Door Policy
- Family Medical Leave
- Continued Education
- Job Training
- Promote within
- 401(k) / Matching
- Paid Holidays and PTO
- Perform all aspects of HVAC service, maintenance, and repairs, adhering to industry standards and company guidelines.
- Conduct routine inspections and preventive maintenance on HVAC systems to ensure optimal performance, efficiency, and longevity.
- Diagnose and troubleshoot HVAC system issues, identifying the root cause of problems and implementing effective solutions.
- Replace and install HVAC equipment, including compressors, motors, condensers, evaporators, and other components, as needed.
- Test and adjust HVAC system controls, including thermostats, dampers, and valves, to ensure proper operation and comfort.
- Interpret and follow technical manuals, diagrams, and schematics to accurately perform service, repair, and installation tasks.
- Maintain accurate records of all service, maintenance, and repair activities, including documenting parts used, work performed, and recommendations for future actions.
- Provide excellent customer service, addressing customer inquiries, explaining service procedures, and offering recommendations for system upgrades or improvements.
- Adhere to safety protocols and regulations while working with HVAC systems, including handling refrigerants and electrical components.
- Stay updated with industry trends, advancements, and best practices through continuous learning and professional development opportunities.
- Collaborate with team members, including other technicians and support staff, to ensure efficient workflow, timely completion of tasks, and exceptional customer satisfaction.
- Maintain a clean and organized work environment, ensuring tools, equipment, and service vehicles are properly maintained and in good working condition.
Our Hiring Process
- Fill out the simple application
- A recruiter from our recruiting company, Yellowstone Local will reach out promptly for a prescreening call
- If we are a good fit for each other, they will schedule an in-person interview with the hiring manager
- We will make an offer if you are a good fit