HVAC and Plumbing Service Manager

Moore Mechanical is a proud member of the MM Acquisitions group of HVAC and plumbing companies and stands as a leading provider of high-quality HVAC and Plumbing solutions in the picturesque West Michigan area. Operating from multiple office locations across the Lower Peninsula, we have experienced substantial growth in recent years, a trajectory we are committed to sustaining. Our diverse portfolio includes prestigious multi-million-dollar homes and high-end commercial buildings, reflecting our dedication to excellence. At Moore Mechanical, our team of devoted professionals prioritizes customer care, offering a work environment where your skills and career can flourish. We are invested in your success, providing opportunities for growth and advancement aligned with your aspirations. Proudly hosting a DOL Registered Apprenticeship Program, we support and nurture the career paths of entry-level tradespeople, embodying our commitment to fostering talent within the industry.

Our Culture:

Leaders actively guide, setting high expectations for quality work and a strong work ethic. Collaboration, mentorship, and commitment to excellence define our culture.

Our Values:

• Honesty
• Positive Attitude
• Hard Work

Why Join Us:

• Career Advancement Opportunities: Joining our team offers a dynamic environment with a clear vision for growth, providing ample opportunities for advancing your skills, knowledge, and career in alignment with your aspirations.
• DOL Registered Apprenticeship Program: Be part of a company that takes pride in its DOL Registered Apprenticeship Program, demonstrating a commitment to supporting and fostering the career paths of entry-level tradespeople, ensuring a structured and supportive learning environment for professional development.

Pay:

• $75,000.00-$100,000.00 yearly

Benefits:

• Medical, Dental, and Vision
• 401(k)
• 401(k) / Matching
• Company Vehicle
• Fuel Card
• Health Savings Account
• Job Training
• Mental Health Benefits
• Open Door Policy
• Paid Holidays and PTO
• Promote within
• Tools Provided
• Bonus Opportunities

Responsibilities:
The successful candidate will be responsible for all facets of managing a Plumbing and HVAC Service Department including:

• Overseeing field technicians and providing insight and guidance when dealing with specific technical issues
• Ensuring a high level of service delivery
• Monitoring projects to make sure they are completed promptly
• Visiting job sites and inspecting work to make sure it is done according to local and state building codes
• Being involved in the training of staff
• Speaking with customers to assist with quotes, proposals, and concerns/complaints
• Working with suppliers and subcontractors to ensure they provide the company with the best possible service and pricing
• Helping with preparing invoices for customers
• Develop growth strategies and plans
• Manage and maintain relationships with converted clients
• Increase the client base
• Have in-depth knowledge of business products, services, and value proposition
• Identify and map business strengths and customer needs
• Research business opportunities and viable income streams
• Follow industry trends on a local and national level
• Draft and review contracts
• Capture all opportunities within the assigned market area
• Know your competition
• Report on successes and areas needing improvements

Our Hiring Process:

1. Fill out the simple application.
2. A recruiter from Moore Mechanical will reach out promptly for a prescreening call.
3. If we are a good fit for each other, they will schedule an in-person interview with the hiring manager.
4. We will make an offer if you are a good fit.

• 5-10 years of experience in HVAC and/or Plumbing
• Valid Driver's License
• Some experience being in management and estimating is a plus
• Must be authorized to work in the US.

"We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."