Dispatcher

Yellowstone Local is proud to represent Mister Sparky, an industry leader in electrical home services.

Your mission? Keep the gears turning and the calls flowing. If you're a problem-solver who thrives in a fast-paced environment, Mister Sparky wants to meet you.

What’s in it for You?

• Salary Range: $52,000 – $62,000 per year

• Schedule: Full-time, 7 AM–5 PM Central, Monday–Friday with rotating weekends, nights as needed, and holidays

• Bonuses: Performance bonuses, commissions, and bonus opportunities

• Benefits:

  • Medical, dental, and vision insurance

  • 401(k) with company contributions

  • Health Savings Account (HSA) & Flexible Spending Account (FSA)

  • Paid Time Off, holidays, and parental leave

  • Mental health benefits and life insurance

  • Professional development assistance & continued education

  • Paid job training

  • Employee discounts and volunteer programs

  • Company-provided uniforms

  • Flexible scheduling

  • Open door policy & internal promotion opportunities

Why You’ll Love It Here

• You'll be the vital link between customers and field technicians—no two days are the same.

• Clear KPIs show you exactly how you're winning—think Google reviews, on-time dispatches, and customer satisfaction.

• Work for a respected name with a tight-knit team that believes in doing things the right way—every time.

• Grow with us: With paid training and leadership that invests in your future, your next step is always within reach.

Your New Role

Based in San Antonio, TX, you’ll:

• Route top-performing technicians to customers for maximum efficiency and satisfaction

• Manage inbound and outbound calls with professionalism and urgency

• Ensure seamless coordination between internal support and field staff

• Log call details and customer interactions accurately

• Follow established call scripts and escalation procedures

• Assist in people management and dispatch operations

• Create a positive experience that drives customer retention and brand trust

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

• 1–2 years of dispatching, customer service, or call center experience

• High school coursework or equivalent

• Ability to thrive in a fast-paced, team-oriented environment

• Strong communication and multitasking skills

• Comfort with call software and basic office tech

• Willingness to work rotating weekends, evenings, and holidays

• Must pass a background check and drug screening

• DISC assessment completion is required during the hiring process

Mister Sparky is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.