Customer Service Representative and Dispatcher

Yellowstone Local is proud to represent Al Coronado Plumbing, the trusted name in Tucson plumbing.

Are you ready to be part of something bigger? Do you feel overlooked in your current role? At Al Coronado Plumbing, we’re looking for a Customer Service Representative and Dispatcher to join our dedicated team and truly make an impact. If you're organized, thrive in fast-paced settings, and are ready to step into a role where your efforts are recognized, this could be the perfect opportunity for you.

What's in it for You?

• Competitive Pay: $18 - $22 per hour starting, DOE

• Weekly Hours: 34 hours per week

• Opportunity to work with a high-performing and supportive team

• Set Schedule:

  • Monday and Tuesday: 7 AM – 4 PM (in office)

  • Monday and Tuesday: 4 PM – 8 PM (remote)

  • Wednesday, Thursday, and Friday: 7 AM – 10 AM

Why You’ll Love It Here

• Over 40% of our team has been with us for five years or more

• Strong, values-driven culture built on honesty, respect, and teamwork

• 4.9-star rating on Google, a testament to both our customer service and employee satisfaction

• Open-door leadership and opportunities to grow your skills in the trades industry

Your New Role

As our Part-Time Customer Service Representative and Dispatcher based in Tucson, AZ, you’ll be the vital link between our customers and our plumbing technicians. Your day-to-day responsibilities will include:

• Answering inbound customer calls and scheduling plumbing services efficiently

• Dispatching technicians to appropriate jobs based on skills and location

• Providing schedule confirmations, updates, and customer support

• Supporting management with administrative and clerical tasks

• Participating in an after-hours on-call rotation

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

• 1–3 years of experience in dispatching and customer service

• 2 years of experience in administration or the home service industry

• High school diploma or equivalent

• Typing speed of at least 45 WPM and proficiency in Microsoft Office

• Excellent communication, organizational, and multitasking skills

• Ability to work in a fast-paced office setting and remain seated for extended periods

• Familiarity with DESCO software (a plus, not required)

Al Coronado Plumbing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #orange