Customer Service Representative

Yellowstone Local is proud to represent Potts Electric, LLC, an industry leader in residential electrical services.

If you enjoy helping customers, staying organized, and being part of a team that keeps operations running smoothly, this role gives you the chance to make a real impact every day.

What's in it for You?

• Pay: $18 to $20 per hour

• Full time, in office position based in Fenton, MO

• Paid time off and paid holidays following company policy

• Health, dental, and vision insurance options after the introductory period

• 401(k) retirement plan available

• Structured onboarding and training on company systems and processes

• Stable, full time role with a growing residential electrical service company

Why You’ll Love It Here

• Potts Electric is a growing electrical service company serving homeowners across the St. Louis metro area

• Supportive team environment where communication and reliability are valued

• Clear responsibilities and structured processes that help you succeed in your role

• Leadership that invests in training and professional development

• A company focused on delivering consistent five star customer service

Your New Role

• Work from the Fenton, MO office as part of the operations and customer service team

• Provide customer service support by answering inquiries, assisting customers, and maintaining a professional and helpful experience

• Receive and document incoming customer service requests with accuracy and attention to detail

• Enter and manage information within company systems to keep records up to date

• Coordinate with internal team members to support daily operations and service workflows

• Follow established internal processes to maintain efficiency and consistency in service delivery

• Support administrative and operational tasks that help the team serve customers effectively

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

• Previous experience in customer service, office administration, or a related support role

• Ability to work on site at the Fenton, MO office location

• Willingness to complete company provided in person training

• Strong communication skills with the ability to assist customers professionally

• Solid organizational skills and attention to detail

• Basic computer and data entry skills

• Ability to work collaboratively in a team focused environment

• Dispatcher duties are not part of this position

Potts Electric, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red