Customer Service Representative

🚀 Yellowstone Local Presents: Salt Air Heating & Cooling 🚀

Yellowstone Local is an industry leader in representing the nation's best-skilled trade companies and helping them find and hire the industry's top-performing talent. All of our positions are direct hire placements, ensuring you can step into a role that makes you a standout in the industry—without the hassle of placement fees.

We are proud to introduce you to Salt Air Heating & Cooling.

Are you the go-to person who everyone relies on to solve problems? At Salt Air, our Customer Service Representatives are the linchpin in our operations, ensuring every client interaction is a breeze. Picture yourself as the trusted voice that turns customer concerns into comfort, proving every day how much we care.

Your New Role:

As a Customer Service Representative, you'll keep our front lines strong by:

• Handling inquiries and providing responses that not only answer questions but also build relationships.

• Scheduling appointments with precision, ensuring smooth operations and timely services.

• Acting as the bridge between customers and our technical teams, ensuring clear communication and customer satisfaction.

What’s in it for You to Join the Team:

• Competitive Wages: Earn $15-$18 per hour with opportunities for performance-based bonuses.

• Full Benefits Package: Comprehensive medical, dental, and vision plans, a 401(k) with company matching, and generous PTO.

• Career Development: Continuous training and opportunities to move up within the company foster your professional growth.

Why You Will Never Want to Leave:

• A Supportive Team: Work in a culture that values every voice, encourages innovation, and recognizes dedication.

• Direct Impact: Your efforts directly enhance the comfort and satisfaction of our customers, making every day rewarding.

This Job Isn’t for You If:

• You're not a fan of talking to different people every day or solving problems.

• You prefer working solo rather than collaborating with a team.

This Job Is for You If:

• You're a communication ace who loves making someone's day better.

• You thrive in fast-paced environments and are adept at juggling multiple tasks seamlessly.

If you’re ready to be the calming force on stormy days and the organized power behind sunny ones, apply now and show us how you make customer service look effortless.

• Prior experience in a relevant role is an advantage 
• Strong verbal and written communication skills. 
• Ability to provide excellent customer service professionally
• Basic computer skills and familiarity with relevant software applications
• High level of attention to detail to ensure accuracy in data entry and customer interactions
• Effective time management skills to handle multiple tasks and prioritize workload
• Ability to handle sensitive information with discretion and maintain confidentiality
• Successful completion of a drug screening test
• Successful completion of a background check
• Must be authorized to work in the U.S.

"We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."