Customer Service Representative

Yellowstone Local is proud to represent ALLRED, an industry leader in HVAC services.

If you’re the type who thrives in a fast-paced environment, enjoys solving problems, and takes pride in being the backbone of a team’s success—this is your kind of role. With over 12 years of proven success, ALLRED has built a reputation for exceptional service and an employee-first culture. This isn’t just another customer service job; it’s your chance to step into a high-impact position where your coordination skills and attention to detail directly influence how smoothly our field operations run.

What's in it for You?

• Pay Range: $18 - $25 per hour

• Schedule: Full-time, with rotating Saturday shifts

• Benefits: Medical, dental, and vision coverage

• Career Path: Real growth opportunities within the HVAC industry

• Tools for Success: Comprehensive training, support, and resources

Why You’ll Love It Here

• Join a company that puts people first and treats its team like family

• Be part of a forward-thinking operation that stays ahead with innovative HVAC technology

• Clear, achievable paths for professional development and advancement

• A work environment rooted in trust, teamwork, and results

Your New Role

You’ll play a critical support role—keeping our technicians on track, our parts flowing, and our customers satisfied. You’ll handle dispatching, coordinate logistics, manage schedules, and track essential details that keep everything running like clockwork.

• Dispatch HVAC technicians to customer locations

• Source and track OEM parts for service jobs

• Coordinate deliveries to job sites with designated runners

• Manage scheduling for repairs and membership maintenance visits

• Maintain and organize our Membership Database

• Accurately document project details and service updates

Location: Auburn, Washington

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

• 1–2 years of experience in a call center or customer service role

• Excellent verbal and written communication skills

• Strong organizational and multitasking ability

• Detail-oriented with a proactive, problem-solving mindset

• Positive attitude and willingness to learn

• Coachable and adaptable in a fast-moving environment

• HVAC industry experience or dispatching background is a strong plus

• Familiarity with Service Titan is a bonus

• Must be authorized to work in the U.S.

• Able to pass a background check

• Available for a rotating Saturday schedule

ALLRED is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #orange