Assistant Service Manager

Yellowstone Local is proud to represent Bell Mechanical LLC, an industry leader in advanced HVAC solutions.

Looking for a career where you can grow, lead, and truly make an impact?

Bell Mechanical isn’t your typical HVAC company—we work with some of the most elegant homes in Fairfield County, providing custom, modern solutions. If you’re ready to move beyond just "doing a job" and into building a career where you create unforgettable service experiences, keep reading. We’re looking for an Assistant Service Manager who’s ready to bring energy, passion, and top-notch service skills to our team.

What’s in It for You?

• Competitive Pay: $26-30/hour, plus a 10% commission on every membership sale or upgrade.
• Career Growth: Work alongside our Service Manager and gain skills to lead across departments.
• Health Benefits: Coverage starts on day one.
• 401k Plan: Start planning for your future with access after one year.
• Supportive Culture: Family-business feel with opportunities to work on some of the area’s most innovative HVAC projects.

Why You’ll Love It Here

• Impactful Work: Join a team that treats HVAC as an art, ensuring clients receive "wow" experiences with every interaction.
• Innovative Environment: Your ideas matter here—help us improve, innovate, and deliver exceptional service.
• Growth-Oriented Team: We don’t just clock in and out; we’re committed to growth, both personally and as a company.

Your New Role as Assistant Service Manager

As the Assistant Service Manager, you’ll partner with our Service Manager to drive exceptional customer experiences and ensure our service team operates smoothly and efficiently. Your responsibilities include:

• Customer Service Excellence: Handle inbound and outbound calls, provide pricing, manage schedules, and ensure clients feel taken care of.
• Service Dispatch Mastery: Manage daily scheduling, optimize routes for our technicians, and ensure timely service.
• Membership Sales Growth: Convert one-time clients to long-term members through proactive outreach and support—earn commissions on every sale.
• Process Improvement Champion: Identify ways to enhance service quality and efficiency.
• Technician Support & Training: Support and coach technicians, ensuring they’re skilled and confident in our systems and processes.

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

• Strong communication skills with a focus on customer service excellence
• Process-oriented, organized, and skilled in balancing priorities
• Tech-savvy with experience or willingness to learn software like ServiceTitan
• Self-motivated, proactive, and a natural problem-solver
• Valid driver’s license
• Associate’s degree or equivalent preferred
• Minimum 1 year of customer-facing, operations, or home service experience (experience in HVAC or clean energy is a plus)

Bell Mechanical LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.