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Appliance Repair Technician

O'Fallon, Missouri$55,000 - $70,000 per yearAAA Home ServicesAAA Home Services, Electrical

Job description

AAA Home Services has built a reputation of integrity and quality in St. Louis, St. Charles, and Warren County. Since 1970, AAA has held a steadfast dedication to delivering premium, reliable HVAC, plumbing, electrical, and appliance repair home services. AAA Home Services was established in 1970 as A-All Appliance. Jeff and Barb Probst purchased AAA in 1975 and had 8 service techs at the time. Today, AAA specializes in not only Appliance Repair and Sales but has expert technicians in HVAC, Electrical, and Plumbing.
AAA has won many awards over the years including the “Best of Service Awards” and prides itself on knowledgeable service and support. We continually train our techs on new products, industry trends, and customer service. AAA Home Services technicians are some of the most highly qualified and licensed in the area.

Our Culture

We foster a culture that values a hands-on approach to assignments, where every team member actively engages in their responsibilities. We encourage collaboration and support among teams, ensuring that everyone is willing to lend a hand when needed. Additionally, we maintain an open and transparent environment where conversations about any areas of concern are not only welcomed but actively encouraged. By embodying these principles, we create a workplace where dedication, teamwork, and open communication are the pillars of our success.

Our Values

Innovation: We embrace creativity and continuously seek innovative solutions to drive progress and stay ahead in our industry.
Integrity: We uphold the highest ethical standards, fostering trust and transparency with our clients, partners, and team members.
Collaboration: We believe in the power of teamwork and collaboration, working together to achieve shared goals and deliver exceptional results.

Why Join Us

Career Growth: Joining us offers excellent opportunities for career advancement, with a supportive environment that encourages professional development and provides clear pathways for growth.
Innovative Culture: Be part of a dynamic and innovative workplace that values creativity, where you can contribute to cutting-edge projects and make a significant impact in your field.
Work-Life Balance: Enjoy a healthy work-life balance with flexible policies that prioritize your well-being, ensuring you have the time and energy to excel in both your professional and personal life.

Pay

$55,000.00-$70,000.00 yearly
Performance-based bonus

Benefits

Medical, Dental, Vision
401(k)/matching
PTO & Paid Holidays
Company Vehicle
Fuel Card
Employee Discount
Flexible Schedule
Job Training
Mental Health Benefits
Open Door Policy
Promote Within
Career Growth
Uniforms and Tools Provided

Responsibilities

Diagnose and repair various household appliances.
Conduct thorough inspections and tests to identify the root causes of appliance malfunctions.
Disassemble and reassemble appliances to access and replace faulty components, such as motors, heating elements, thermostats, and sensors.
Maintain a detailed record of all service calls, repairs performed, and parts used.
Provide cost estimates and explanations to customers for repairs and replacements.
Ensure that all work is carried out in compliance with safety standards and regulations.
Use a variety of tools and equipment, including multimeters, hand tools, and specialized diagnostic instruments.
Stay up to date with the latest appliance technologies and repair techniques through training and self-study.
Order and maintain an inventory of replacement parts and supplies.
Collaborate with customers to educate them on proper appliance maintenance and usage to prevent future issues.
Maintain a professional and customer-friendly demeanor while interacting with clients.
Prioritize and manage service calls to optimize efficiency and meet service appointment deadlines.
Provide on-call or emergency repair services as needed.
Adhere to company policies, including those related to service quality, dress code, and work vehicle maintenance.

Our Hiring Process

Fill out the simple application
A recruiter from AAA Home Services will reach out promptly for a prescreening call
If we are a good fit for each other, they will schedule an in-person interview with the hiring manager
We will make an offer if you are a good fit

Job requirements

Excellent attendance and punctuality.
Strong attention to detail.
3-5 years of experience in appliance repair
Proficiency in diagnosing and repairing a wide range of household appliances
Strong problem-solving skills to identify and fix appliance issues efficiently
Familiarity with using various tools and equipment for repair work
Knowledge of safety protocols and the ability to work in compliance with safety standards and regulations
Excellent customer service and communication skills
Ability to maintain detailed records of service calls and repairs
Knowledge of proper appliance maintenance and usage to educate and advise customers
A valid driver's license and the ability to travel to service locations
Willingness to work on-call or handle emergency repair services as needed
Adherence to company policies and professional conduct
Must be authorized to work in the U.S.

"We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."

O'Fallon, Missouri, United States

$55,000 - $70,000 per year

AAA Home Services

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