Administrative Assistant

Payne Pest Management is family-owned and operated by Kathleen Payne. We opened our doors on May 15, 2006, with 3 employees and one office. Since then, we have grown into TOP 100 pest companies in the United States.

PAYNE PEST MANAGEMENT is growing and looking to add an Administrative Assistant to our first-class service team. We are looking for self-motivated professionals capable of working with a team. You must be customer-focused, with strong communication skills and a great work ethic.

Our Culture

At Payne Pest Management, we pride ourselves on being a family-owned company that values and treats our employees as part of our extended family. We believe that fostering a supportive and inclusive work environment is essential to our success. As a family-owned business, we understand the importance of trust, respect, and open communication. We encourage collaboration and teamwork, where everyone's ideas and contributions are valued. We believe in providing our employees with the necessary tools, resources, and opportunities for growth and development.

Our Values

• Quality Value-Added Service: We are committed to providing our customers with exceptional service that goes beyond their expectations. We strive to add value to their experience by delivering high-quality products and services.
• Respect for Customers and the Environment: We treat all of our customers with the utmost respect and care. We value their trust and strive to build long-lasting relationships based on integrity and transparency. Additionally, we are dedicated to protecting the environment and minimizing our ecological footprint through sustainable practices.
• Harmony, Dignity, and Respect in the Work Environment: We foster a work environment that promotes harmony, dignity, and respect for all employees. We believe in creating a supportive and inclusive culture where everyone feels valued, heard, and empowered to contribute their best.
• Opportunities through Growth and Profits: We are committed to providing our employees with opportunities for growth and development. We believe in rewarding their hard work and dedication by offering a path to advancement and sharing the success of the company through profits.

Why Join Us

• Company Paid Life Insurance: At Payne Pest Management, we value the well-being of our employees. We offer company-paid life insurance to provide financial security and peace of mind for you and your loved ones.
• 401k Retirement Plan: We believe in helping our employees plan for their future. That's why we offer a 401k retirement plan, allowing you to save for retirement with the added benefit of employer contributions.
• Company-paid Vacations, Day Trips, and Tickets to Local Sporting Events: We understand the importance of work-life balance and the need for relaxation and enjoyment. As part of our commitment to our employees' well-being, we offer company-paid vacations, day trips, and tickets to local sporting events, allowing you to take a break and have fun.

Pay

• $18.00 - $22.00/hour

Benefits

• Medical, Dental, and Vision
• 401(k) 
• 401(k) / Matching
• Open Door Policy
• Paid Holidays
• PTO

Responsibilities

• Handle incoming phone calls and respond to email inquiries from a diverse customer base.
• Efficiently dispatch leads and service requests to the respective sales and service departments.
• Manage all aspects of accounts receivable, encompassing payment processing and the collection of delinquent accounts.
• Ensure the timely processing of daily production tasks, including the typing of state reports and fulfilling completions within established time frames.
• Maintain a high level of responsiveness to customer needs and inquiries through various communication channels.
• Prioritize and coordinate tasks related to sales and service, optimizing efficiency in workflow.
• Execute thorough and accurate payment processing, keeping meticulous records of financial transactions.
• Stay compliant with state reporting requirements, ensuring accurate and timely submission of necessary documents.

Our Hiring Process

1. Submit a resume.
2. A recruiter from our team will reach out promptly for a prescreening call.
3. If we are a good fit for each other, they will schedule an in-person interview or a Zoom interview with the hiring manager.
4. Must successfully pass a background check.
5. We will make an offer if you are a good fit.

• 1-2 years of relevant professional experience is highly desired
• Must be able to read, write, and communicate in English fluently
• Computer knowledge with experience in Outlook, Word, and Excel with the ability to learn and adapt to new, specialized programs
• Able to type 45 words per minute accurately
• Friendly and energetic attitude while assisting customers and team members
• Adaptable to change and eager for growth
• Must be available to work 8 hours a day, Monday through Friday 7:30 a.m. to 4:30 p.m.
• Must be authorized to work in the U.S.

"We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."